Terms and Conditions
1. No return or exchange will be entertained without an original receipt.
2. Only sealed and unopened products are eligible for return or exchange within seven (7) days of purchase.
3. Opened items, customized/loose products, or products sold as per customer’s specific requirement will not be accepted for return or exchange under any circumstances.
4. The following items are strictly non-returnable and non-exchangeable:
- Open paints (Spirit, Thinner, Acrylic, Danalak, etc.)
- Loose or unsealed items
5. For dark shades (e.g., Black, etc.), customers must apply a primer coat before applying the paint with a roller to achieve the best results.
6. In case of any defect in paint or shade variation:
- Do not mix oil, thinner, or any other substance in the paint.
- Keep the container closed and return it immediately for inspection/replacement.
- Once the paint has been used/applied, no complaint will be accepted.
7. The performance and final results of paint depend on several factors, including:
- Type and condition of the surface
- Proper surface preparation
- Skill and workmanship of the painter
Therefore, Insaf Supplies is only responsible for the quality of the paint inside the sealed container.
8. Insaf Paints will not accept any complaint once the paint has been applied.
9. Many paint containers may include promotional tokens or rewards offered directly by the manufacturing companies. Insaf Supplies is not responsible for any such schemes or offers.
10. All products must be inspected at the time of delivery. Claims for damages or shortages after delivery will not be entertained.
11. Insaf Supplies reserves the right to update or amend these Terms & Conditions at any time without prior notice.